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Needs approval

Mar 14 · 09:14

Drafted with recalled client context

Hi Kenji, Japan in October sounds great. I have a few ideas for a small Kyoto ryokan and time in Osaka. Before I narrow them down and price anything, what dates work, how many nights are you considering, and what budget range should I plan around?
RecalledTwo childrenFood-firstSmall hotels
Edit draft
  • Inquiry received Mar 14 · 09:11
  • Client record matched Lisbon trip found

Rulian is the AI operator for travel agencies.

Keep client trips moving, from inquiry to return.

Travel crosses borders. Your agency keeps control.

agency-wide view of imported trips and next actions

1

agency-wide view of imported trips and next actions

imported deadlines visible until handled

24/7

imported deadlines visible until handled

imported statement lines checked for mismatches

100%

imported statement lines checked for mismatches

sensitive actions sent without advisor approval

0

sensitive actions sent without advisor approval

Agencies that trust Rulian.

  • Virtuoso
  • Travel Leaders
  • Internova
  • Altour
  • Nexion
  • Avoya Network
  • Andrew Harper
  • Valerie Wilson Travel
  • Departure Lounge

Shown for website preview purposes only. These organizations are not presented as Rulian customers, partners, or integrations.

Illustrative client file

One client record. The next action stays visible.

Illustrative example: see one trip move from inquiry to welcome-home.

Inbound/Mar 14

INQ-4471

A family with two children standing at the ocean, seen from behind.

Kenji asks about Japan in October with the kids.

Needs approval

Mar 14

Drafted with recalled client context

Hi Kenji, Japan in October sounds great. I have a few ideas for a small Kyoto ryokan and time in Osaka. Before I narrow them down and price anything, what dates work, how many nights are you considering, and what budget range should I plan around?
Reply ready for approvalApprove and send

01 / 04·Mar 14

One workspace. Two useful views.

Advisors see their next decision. Leaders see where work is waiting.

Northstar Travel

Illustrative workspace

Maya Chen · Leisure

Hey Maya, one reply needs your review.

Kenji Yamamoto · Japan inquiry

Reply ready for review

Prepared with the client context already on file.

Needs approval

Ready 6 min ago

See what Rulian watches, prepares, and brings to you.

An illustrative month inside one agency.

Deposit follow-ups
12/14trips
Deadlines monitored
9/9dates
Commission gaps flagged
6/8lines

Start with what you have

Bring the tools and record types your agency already uses.

The tools shown are examples. We confirm your exact inputs and data flows in the walkthrough.

Agency memory

Advisor-approved context stays with the agency.

Food-firstSmall hotelsSpring break

Client preferences, decisions, and supplier history remain exportable.

Example statement reconciliation

March statement

Supplier commission statement

Imported PDF · 4 lines

Reading
BookingExpectedPaid

Kyoto family journey

$620$620

Lisbon anniversary

$380$380

Mediterranean sailing

$1,240$1,026

Rome hotel stay

$290$290

Reconciliation

Expected against paid

Result

Reading…

Mediterranean sailing

COM-2298

Expected commission does not match the supplier statement.

Could you review BK-2298? The statement is $214 below the recorded commission.

Comparing statementPreparingReview →

Per-advisor pricing that scales with your agency.

Build your plan

Choose your team size

Your plan

Agency

8 advisors × $22
per month

$176/month

Billed annually
$2,112

  • Everything in Solo
  • Agency-wide commission reconciliation
  • Supplier statements matched
  • One shared approval and decision history
Request a 15-minute walkthrough

Routine work, with clear boundaries.

Rulian prepares routine work from available records. Money, documents, refunds, and disputes wait for advisor approval.

  • Prepares the overdue-deposit follow-up
  • Reads the supplier statement
  • Flags a short-paid commission
  • Spots the commission that never arrived
  • Monitors the final-payment deadline
  • Drafts the first reply with recalled client context
  • Remembers the aisle seat
  • Recalls the anniversary
  • Prepares a follow-up for the quote that went quiet
  • Drafts the welcome-home note
  • Drafts the missing-passport request
  • Flags a name mismatch in the imported booking records
  • Drafts the delay claim
  • Routes the inquiry by specialty
  • Keeps the whole trip in one file
  • Waits for approval on sensitive work
  • Keeps a timestamped action log
  • Records why each decision was made
  • Keeps memory exportable
  • Shows what it will do next

What agency owners ask first.

What can Rulian do automatically?

Rulian monitors deadlines, organizes records, and prepares drafts automatically. Drafts wait for approval unless you have approved a schedule for routine follow-ups. Messages about money, personal documents, refunds, or supplier disputes always require approval.

Does it replace our itinerary tools?

No. Keep the tools you use to design and book travel. Rulian handles the operational follow-through around them.

What can we connect first?

If you decide to proceed, start with a dedicated forwarding address or selected inquiry messages, plus inquiry forms and existing client or trip files. Your CRM and itinerary tools stay in place. We confirm each input and data flow before anything is connected.

How do approvals work?

You see the source context, proposed action, and draft before sensitive work moves. You can approve, edit, reschedule, or handle it yourself.

What happens to our agency memory?

Advisor-approved client preferences and decision history stay exportable, so the knowledge your agency builds remains yours.

Which agencies is Rulian built for?

Solo advisors, independent agencies, host agencies, and multi-branch groups. The workflow stays the same while permissions, reporting, and approvals scale with the team.

What happens in the walkthrough?

In 15 minutes, we start with one recurring workflow from your agency, confirm the inputs Rulian can use, mark what runs automatically and what needs approval, and show the price for your team. No preparation is required, and nothing connects to your current tools during the walkthrough.

What does it cost?

Pricing is per advisor, with monthly, quarterly, and annual billing. The table above shows the current rate for each team size.

Map one agency workflow with Rulian.

15 minutes. No prep or connections. We’ll email you within one business day.